12/12/2003
Valued Technical Support Customers in Asia Pacific:
As a result of the recent merger between Interwoven and iManage, we are pleased to announce that as the iManage Technical Support Services team is now part of the Interwoven Worldwide Technical Support organization. Our new name is the Interwoven WorkSite Support team, and as always, we are committed to providing you with timely resolution to all technical support issues for WorkSite NT and WorkSite MP products.
Office Information Australia and the Interwoven Worksite Support team will maintain our strong relationship and dedication to providing high quality support services to this important group of customers. Office Information Australia will continue to provide front line technical support services to the Asia Pacific region. The Interwoven WorkSite Support team, based in Chicago, will continue to provide escalated support to OIA for all Worksite software issues. Technical Support for the APAC region can be reached by calling +618-9223-1700 or by email at
worksite.support@officeinfo.com.au.
In conjunction with announcing the new Interwoven Support organization, we are excited to launch the much anticipated new Technical Support WorkSite. Many of our customers participated in the design and evaluation of this new support website. The result is a greatly enhanced support tool that includes product pages, improved searching, and easy navigation. This is the primary source for tech notes, software downloads, product documentation, and technical news bulletins related to WorkSite products. Please visit the new site at:
http://WorkSitesupport.interwoven.comYour login ID and password are the same for this new site, as they were on the iManage support site.
As part of the Interwoven team, we can now offer a new service to the WorkSite developers. DevNet is an online developer community for Interwoven products that has a current membership of over 6,800 developers. WorkSite MP and WorkSite NT forums and technical articles have been set up in DevNet to include the strong community of WorkSite developers. Please register at and visit the Interwoven Developer Network at:
http://devnet.interwoven.comWe are excited to be a part of the new Interwoven organization, and to continue our strong partnership with Office Information. Though our name has changed, our commitment to providing the best support possible to our customers remains the same.
Kevin Hicks Geoff Allan
Director of WorkSite Support Services Director
Interwoven, Inc. Office Information Australia