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OIA launches Client Helpdesk
When your staff need help, we’re here.
| OIA have launched a dedicated IT Service Helpdesk to assist our clients in ensuring that everyday queries are handled when and where your people need them.
The facility will provide your staff with a direct hotline to OIA desktop engineers, who are able to assess the issue and determine the best resolution. Internal administrators are only notified for faults that require escalation, reducing the burden on your IT administrator and employees.
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The OIA Helpdesk will;
 Remove hassle from internal, entry-level IT queries
Allow employees to escalate issues through to dedicated helpdesk engineers
Reduce employee downtime and resolution turn-around time
To enquire about how your organisation can utilise the OIA helpdesk, please contact David Shine on 08 9223 1700 08 9223 1700 , or email us directly.
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About OIA
Established in Perth in 1991, OIA has grown to become a premier supplier of information management solutions across Asia-Pacific. It is not only the service we deliver, but the way in which we deliver it that has made us a trusted business partner throughout the region. |
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