 |
Windows XP Service Pack 2 machines with critical patches and PC-cillin Internet Security 2005 starts to experience high CPU utilization after updating to Pattern 594
|
 |
|
Product: |
|
PC-cillin Internet Security |
| |
| Version: |
|
2005 |
| |
| Solution ID: |
|
24264 |
| |
| Created: |
|
4/22/2005 6:23:14 PM |
| Problem: |
|
|
| |
| Solution: |
|
To resolve the issue:
- Start the machine in safe mode:
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start entering the F8 key. The Windows Advanced Options Menu appears.
Note: If the Keyboard Error message appears, restart the computer and try again.
- Select the Safe mode option.
- Press Enter. The computer will then begin to start in Safe mode.
- Go to the c:\program files\trend micro\Internet Security 2005 directory then delete lpt$vpn.593 and/or lpt$vpn.594.
- Restart the computer. After restarting, open PC-cillin and perform an update by clicking Update Components.
In case you are unable to update properly, a manual update can be performed. Refer to Solution 21946. |
| |
| |
|
