Office Information Australia - Information Management Solutions

Automate any type of processes

Wether you have 1 or 1000 processes to automate and 10 to 100 000+ users to manage, the WorkflowGen BPM / Workflow software offers you a flexible yet powerful environment to implement both simple and very complex workflows involving human and system based actions.

Some of the most common processes automated by our clients:

IT
- Authorisation Management
- Configuration Management
- Change Management
- Help Desk
- Service Level Management

Human Resources
- Leave application
- New employee integration
- Performance review
- Time card
- Employee move process

Finance
- Invoice processing
- Loan processing
- Purchase requisitions
- Capital appropriation
- Procurement activities

Use advanced workflow features that meet your requirements

Because each organization has unique processes WorkflowGen is packed with powerful features to meet the most demanding requirements: 

- Mix human based actions and automatic actions in the workflow
- Create any business rules based on workflow data
- Create conditions or exceptions based on workflow data or ready to use macros
- Customise contents and layout of event based email notifications (SMTP)
- Automatic escalation based on workflow data
- Enable delegation for workflow participants
- Create complex workflows with sub-processes
- Customise and secure display of data in user interface
- Ready to use document validation application
- Attach any kind of file to workflows
- Save as draft mode for forms
- Define workflow data stored in database without programming
- Use all assignment methods (automatic, self service, dynamic, etc)
- Parallel and/or Serial routing
- Automatic synchronisation action
- Define lead times for the entire workflow
- Define lead times for each action at design time or runtime
- Launch a workflow from a remote system
- Unique request Ids for all the processes
- Relative request Ids per process and or per year and month

Achieve real productivity gains and a quick ROI

WorkflowGen enables you to:

- improve the quality of your processes
- reduce the errors associated to handling paper forms
- eliminate low added activities
- monitor the activities in real time and identify bottlenecks
- track all workflows events and mesure the performance

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