IM Highlights - March 2020

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> COVID-19 Business Continuity

> Staying up to date

> Learning Resources

> Perth iCSE

> Recent iManage Releases

> Upcoming iManage Releases

> iManage Cloud Quarterly Service Updates and Maintenance

> iManage Technotes and Known Issues

> Tips and Tricks

COVID-19 Business Continuity

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OIA has redeployed workforce such that our consulting and support teams have been split to work both remotely and dispersed geographically to ensure we continue to be able to operate in a business-as-usual footing from multiple locations across Australia, including Perth, Sydney and Melbourne. To read the full press release click here.

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iManage's response to the Coronavirus (COVID-19) can be found here.

Staying up to date

 

All customers are again reminded to follow the important pages of the iManage Help Centre, to be automatically notified for new posts including advisories related to critical issues and service outages. At the very least: 

• All customers should follow the Support Announcements and Release Announcements. 

• Cloud customers should follow the Australian Cloud Data Centre page.

To follow a page, simply click on the Follow button and select to be notified for New Articles, or New Articles and comments. 

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Learning Resources

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iManage recently released their online demonstration platform. This content is publicly available and does not require a login to the iManage Help Centre, and therefore can be a valuable resource for users and administrators during the move to the Work 10 platform. Customers can also access videos on a variety of topics from the iManage YouTube channel.

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Perth iCSE

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OIA is looking at hosting an iCSE Course in Perth in the coming months. To learn what the course entails click here. To register your interest, fill the form out here.

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Recent iManage Releases

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• iManage Work 10.2.5 - New features include: ​

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- Introducing Tree View as a Coming Soon feature - Please note any user who previously enabled the Grid View under Coming Soon

- Subfolders Search scope for folder searches is now persisted

- Updated Grid View - Now enabled as standard

- Select Multiple documents or Emails and Move to Trash (Or Delete)

- Improvements for the iManage Work 10 Desktop for Windows client (see below)

 

• iManage Work Desktop for the Windows 10.2.5.112 update release - New features include:​

 

- Copying the link of a document opened from iManage Work

- Coming Soon can be enabled in the iManage Work panel

- Drag documents from the grid view and attach them to an email in Microsoft Outlook

- Display client/matter description in Send and File dialog box and iManage Work toolbar

- Progress indicator for folder copy and move

- Dragging of emails to the iManage Work panel now support Move as the default action

- Remapping the iManage Recent directory

- Persisting the oAuth2 refresh token after sign out or system reboot

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• iManage Drive 10.2 update release (10.2.0.117)

• iManage Work Server 10.2.2 update release (10.2.2.244)

• iManage RAVN Insight March release (10.4.1)

• Security Policy Manager February release (1.5.0.4)

• Threat Manager March release (1.4.1)

• iManage Drive for Windows March release (10.2.4.12)

• The following are now available in the App Store - iManage Work Mobility 10.16 for BlackBerry Dynamics, iManage Work Mobility for iOS 10.16 and iManage Work Mobility for MobileIron 10.16

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Upcoming iManage Releases

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• iManage WCS for Exchange - March release (10.2.4) - Target release: March 2020

• iManage Extract - March release (3.8) - Target release: March 26, 2020

iManage Cloud Quarterly Service Updates and Maintenance 

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• iManage Extract in the Cloud – Q1 2020 - Thursday, March 20, 2020

• iManage Threat Manager in the Cloud – Q1 2020 - Target date: All regions outside of the US: March 28-29, 2020 US region: April 4-5, 2020

• iManage Security Policy Manager in the Cloud - Q1 2020 - Thursday January 30 2019

New iManage Technotes and Known Issues articles available in Help Center

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• NT-99993: Docname truncated in the recent folder when file path exceeds 260 characters

• NT-99381: Workspace Gen 10 ignores Control Center template default security

• Hybrid setup with Work desktop applications: Compatibility and Conservative modes

• Solution for DeskSite and FileSite filing issues experienced with S/MIME encrypted emails

• ADVISORY: Impact of new Google Chrome version on iManage Work applications and iManage Share using SAML authentication

• ADVISORY: Vulnerability in on-premises Work Server 10.0.1 and later using SAML auth

• ADVISORY: Security vulnerability in iManage Drive

• Service Advisory: iManage Share client support will change March 31, 2020

• Service Advisory: iManage Work 9.x web application and SOAP API in the iManage Cloud will be retired effective July 1, 2020

• Service Advisory: iManage Records Manager client support will change March 31, 2020

• ADVISORY: Users are unable to log in to iManage Work Mobility 10.16 while running iManage Work Server 10.0.2

iManage Tips & Tricks

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New footer behaviour in Work Desktop for Windows

 

As of Work Desktop for Windows 10.2.4, you can now insert custom fields in the footer in Microsoft Word documents. You can use the default set of fields with iManage document properties—for example, document number, version—or you can insert custom fields. Inserting fields does not replace any existing footer information, they are merged with the existing footer. In previous releases, the footer had a set format with three properties that could be inserted, however release 10.2.4 expands this functionality enabling you to insert more fields with various properties according to your requirements.

 

Once this feature is configured by administrators, to insert a document property select the Footer option in the iManage group when you navigate to Insert > Footer > Edit Footer > Field.

 

For more information, see the Inserting document information fields topic in the iManage Work Desktop for Windows User Guide (10.2.4).