Services

OIA are uniquely placed to help you rethink your business requirements and transform your users experience. OIA can deliver a full-service model, encompassing strategic planning, enterprise, and small business design and implementation including security and mobile device management technologies.  We also offer auditing, asset management, automated monitoring through to procurement, and adhoc or managed support agreements. OIA provides expert advice and support across your entire IT solution stack – from the underlying infrastructure through to the applications your business uses on a day-to-day basis. 

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Cyber Security, Compliance & Risk Management
  • Antivirus, and Endpoint Detection & Response

  • Application Control

  • Content Filtering (web/email)

  • Multifactor Authentication

  • Data Loss Prevention

  • Threat Analytics

  • Insider Risk Management

  • Vulnerability Scanning & Management

  • Microsoft Sentienel

  • Security Policy Management

Going Over Data
  • Document & Email Management

  • Records Management

  • Document capture, assembly & automation

  • Mobility & Collaboration

  • Digital Signing

  • Digital Transformation

  • Knowledge Management

  • Contracts & Request Management

  • Task Management

  • Integration with legal, finance, accounting, CRM, workflow & many other systems

Data Cloud
Cloud, Microsoft 365 & Communications
  • Hosted Desktop Solutions

  • Microsoft 365

  • Email Hosting (Exchange Online)

  • SharePoint Online

  • Microsoft Teams

  • Microsoft Teams Calling

  • Power Platform (Power Automate, Power Apps)

  • Mobile Device Management

  • Business Continuity & Disaster Recovery

Servers
Private Cloud/On Premise
  • Email Hosting

  • Document Management

  • Email Management

  • Records Management

  • Business Continuity & Disaster Recovery

  • Hardware Maintenance

  • Hardware Procurement

  • Middleware & Integration (cloud to cloud)

  • Procurement, Onboarding & Uplift

Analytics
  • Enterprise Business Process Automation (WorkflowGen)

  • Power Platform (Power Automate, Power Apps)

  • Contracts & Request Management

  • Document Assembly & Automation

  • Custom Development & Integration

A business meeting
  • Cloud Readiness

  • Strategic Planning

  • Security & Threat Assesment

  • Business Analysis

  • Data Migration, Digitation & Transformation

  • Business Process & Best Practice Review

  • IT Support

  • Premium Support & Managed Services

  • IT Reviews

  • Business Continuity Planning

Learning Services

Fast track ROI and User Adoption with OIA Training

OIA offers comprehensive training services to help customers make the most of their technology investment. Effective training enables an easier transition, a quicker return on your technology investment, and a successful product implementation.

With more than 30 years of consulting expertise in deploying and supporting a range of Information Management Solutions, OIA is best placed to help organisations educate their user base and ensure continued user success.

Currently Scheduled Sessions:

iManage Certified Systems Engineer Course 

11th - 15th July 2023 - Brisbane QLD (in-person event)

Download Work 10 iCSE Course Datasheet

iManage Training 

As an iManage partner, OIA runs training sessions on an adhoc basis throughout the APAC region. Please contact us if you are interested in receiving training for any of our iManage solutions.

WorflowGen Training 

Our highly experienced trainers can assist with all facets of implementing WorkflowGen, from standing up the platform to developing intelligent forms and integrations with other systems and data sources.

DocMinder Training 

OIA holds both user and solution administrator training for the DocMinder solution. User training usually runs over three sessions. Please contact us if you are interested in more information on our DocMinder training.

DocsCorp Training 

OIA holds user training for the pdfDocs solution. This training covers: how to edit and annotate PDFs, Organisers, how to import and export documents, how to use the OCR feature to recognise text, security features such as protection and redaction, and much more.