IM Highlights June 2025
- jennie3504
- Jul 1
- 4 min read
Advisory: Next Generation Co-authoring for iManage Work at cloudimanage.com
iManage’s next generation co-authoring, integrated with Microsoft 365, allows teams to work together on documents in real time or at their own pace. With automatic saving, version control, and seamless Microsoft Teams integration, users can collaborate more efficiently while maintaining full control over their content.
Read more here.
Compliance Portal
iManage has launched a new Compliance Portal. This serves as the central source for the latest compliance information for all current clients. If you haven’t self-registered yet, click the link here.
Knowledge Management and Insight+
Knowledge Management is becoming increasingly vital in the age of AI, where the ability to organise, surface, and leverage institutional knowledge can directly impact productivity and innovation. A strong information architecture ensures that knowledge is not only captured but also made accessible and actionable, especially when paired with AI-powered tools. That’s why we’re excited about OIA’s enablement journey with the launch of iManage Insight+. This next-generation solution is designed to help organiations unlock the full value of their knowledge assets, making it easier to find, connect, and apply information when it matters most.
If you’d like to know more about iManage Insight+ contact your Account Manager today!
Support Ended for IDOL Indexers - Upgrade to RAVN Today
The iManage Work Indexer powered by IDOL and the iManage Records Manager (IRM) Indexer for IDOL have officially reached end of life. Limited support concluded on December 31, 2024. To maintain system security and performance, clients should now transition to the RAVN Indexer, which offers enhanced search functionality and improved integration with iManage Security Policy Manager.
More information can be found here.
OIA will continue to provide level 1 support for iManage Work Indexer powered by IDOL to direct customers who are still on maintenance, where it is practical to do so and where the issue can be solved with training, administration, configuration or installation; and is not the result of a known defect or needs to be escalated to iManage for further assistance.
End of Life for Work Server Applications and Services 10.0 – 10.2x (December 2025)
iManage has announced the end-of-life (EOL) for its Work Server Applications and Services versions 10.0 to 10.2.x, effective December 2025. Users of these versions are advised to upgrade to the latest supported versions to ensure continued support and access to new features. This transition is crucial for maintaining security, performance, and compliance with industry standards.
RSM Case Study
Discover how RSM Australia streamlined operations and enhanced collaboration by moving to the iManage Cloud.
Read the case study here.
New Features Blog Post Coming Soon!
We’ll be releasing a separate blog post soon to highlight new and upcoming features that we think you'll find valuable, some of which you may not even know are available yet! Keep an eye out for it and be sure to follow us on LinkedIn so you don’t miss any updates.
End of Life for Work Desktop for Windows 10.8.x and Earlier
As of June 17, 2025, iManage has announced the End of Life of iManage Work Desktop for Windows version 10.8.x and earlier and iManage Work Desktop for Windows SDK 10.8.x and earlier on June 30, 2026. This move reflects iManage’s ongoing commitment to delivering modern, technology-forward solutions. We strongly encourage all customers to upgrade to supported versions to take advantage of the latest features, performance improvements, and security enhancements.
Listed below are the versions of applications and services undergoing retirement:
Work Desktop for Windows 10.8.x and earlier
Work Desktop for Windows Sample Integration XML files 10.8.x and earlier
Work Desktop for Windows SDK 10.8.x and earlier
Recent iManage Releases
For all iManage release announcements see here.
Upcoming iManage Releases
iManage Cloud Quarterly Service Updates & Maintenance
For all recent and upcoming Service Updates in the iManage Cloud see here.
Meet the Team: Brett McDonald - Digital Transformation Specialist
We had the opportunity to sit down with Brett McDonald and delve into his experiences with OIA.
How long have you been with OIA?
I’ve been with OIA for several years now, and it’s been a great journey. In that time, I’ve had the chance to work across a range of clients, especially in the accounting and legal industries, which keeps things both challenging and rewarding. Every year brings something new to learn — whether it's a product, a process, or just a different way to solve a familiar problem.
What’s your favourite part about being with OIA?
Hands down, it’s the flexibility and the people. The ability to manage work–life balance while still being part of a high-performing team is rare — and I really value that here. We’ve got a great culture where everyone genuinely wants to help each other succeed. Working closely with clients in legal and accounting also means I get to see firsthand how our solutions make a real impact on their day-to-day work.
What’s something to do with iManage that you’re looking forward to?
The obvious answer is AI — but I really am excited about it. I’m especially keen to see how Ask iManage evolves. The ability for users to ask questions in plain language and instantly surface the right information will completely change how professionals in legal and accounting interact with their documents. It has the potential to save time, reduce errors, and unlock insights that might otherwise be buried. We received some great feedback at the recent Accountants Expo so looking forward to seeing how this develops.
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