IM Highlights October 2025
- jennie3504
- Oct 31
- 5 min read
Advisory: Next Generation Co-authoring for iManage Work at cloudimanage.com
iManage’s next generation co-authoring, integrated with Microsoft 365, allows teams to work together on documents in real time or at their own pace. With automatic saving, version control, and seamless Microsoft Teams integration, users can collaborate more efficiently while maintaining full control over their content.
Read more here.
useiManage
iManage have introduced 2 tiers of access to useiManage, useiManage which is now included in your iManage Cloud iManage subscription and useiManage Premium that is subscription based. This new initiative is designed to help users get the most out of their iManage experience. It offers tailored resources, expert tips, and best practices to boost productivity and confidence with the platform. Whether you're new to iManage or looking to sharpen your skills, this program provides valuable support. Read more here.
Ask iManage + Wayfinder Program
Ask iManage is an AI assistant embedded directly into iManage Work, designed to streamline legal workflows by helping users search, summarize, extract, and analyse content, all without leaving their workspace. Paired with the Wayfinder program, organisations gain a structured, expert-led path to AI adoption, complete with enablement, onboarding, and ongoing support.
Key Features:
Delivers instant answers from your documents, helping you find information fast.
Summarises key facts, positions, or arguments so you can grasp the essentials quickly.
You can extract specific clauses or sections from one or multiple files for easy comparison.
It organises legal content into timelines, tables, or bulleted lists to support structured analysis.
Every response includes citations, so you always know where the information came from.
iManage Seminar
The iManage Roadshow 2025 is on its way, with events scheduled in Sydney, Melbourne, Auckland, and now Perth! This is your opportunity to explore the latest innovations from iManage, see live demonstrations, and connect with industry professionals across the region.
OIA is proud to host the Perth event this December, and invitations have already gone out. If you’ve received yours, be sure to register via the event page to secure your spot.
Customer Success Series Webinar
Join us on 13th November for an exclusive webinar showcasing the latest innovations across iManage and OIA. From new products such as iManage Disposition Manager, exciting updates such as the HYCU & OIA partnership to a focus on feature enhancements like useiManage, the new next generation co-authoring options and iManage File Transfer capabilities. This session is packed with insights to help you work smarter. We’ll also explore storage management enhancements, customer success initiatives, and give you the chance to ask your questions live.
Smarter Drafter Webinar
Discover how modern document automation is transforming workflows within iManage. In this session, we’ll highlight how Smarter Drafter’s no-code, cloud-hosted solution integrates seamlessly with iManage Work 10 to deliver client-ready documents with speed and precision. See how firms are streamlining precedent automation using Microsoft Word, without relying on developers, and keeping all content within a single source of truth.
OIA Customer Success Teams Channel
We’re excited to continue building momentum in the OIA Customer Engagement Hub, your dedicated space for staying connected and informed. If you haven’t explored it yet, now’s a great time to jump in. The Customer Success channel is already live, and we’re sharing product and feature announcements, best practices, upcoming events, and more, all in one convenient place via Teams. Stay tuned for fresh updates and insights designed to help you get the most out of your OIA experience. If you are not yet on the Customer Success channel, please reach out to our team and we’ll make sure you’re added
End of Life: Work Communications Server for Exchange (October 1 2026)
iManage has announced the end-of-life for iManage Work Communications Server for Exchange, effective October 1, 2026. This change may require action from customers currently using the solution to ensure continuity and support. It's important to review your current setup and plan ahead for any necessary transitions.
More information can be found here.
Support Ended for IDOL Indexers - Upgrade to RAVN Today
The iManage Work Indexer powered by IDOL and the iManage Records Manager (IRM) Indexer for IDOL have officially reached end of life. Limited support concluded on December 31, 2024. To maintain system security and performance, clients should now transition to the RAVN Indexer, which offers enhanced search functionality and improved integration with iManage Security Policy Manager.
More information can be found here.
OIA will continue to provide level 1 support for iManage Work Indexer powered by IDOL to direct customers who are still on maintenance, where it is practical to do so and where the issue can be solved with training, administration, configuration or installation; and is not the result of a known defect or needs to be escalated to iManage for further assistance.
End of Life for Work Server Applications and Services 10.0 – 10.2x (December 2025)
iManage has announced the end-of-life (EOL) for its Work Server Applications and Services versions 10.0 to 10.2.x, effective December 2025. Users of these versions are advised to upgrade to the latest supported versions to ensure continued support and access to new features. This transition is crucial for maintaining security, performance, and compliance with industry standards.
End of Life for Work Desktop for Windows 10.8.x and Earlier
As of June 17, 2025, iManage has announced the End of Life of iManage Work Desktop for Windows version 10.8.x and earlier and iManage Work Desktop for Windows SDK 10.8.x and earlier on June 30, 2026. This move reflects iManage’s ongoing commitment to delivering modern, technology-forward solutions. We strongly encourage all customers to upgrade to supported versions to take advantage of the latest features, performance improvements, and security enhancements.
Listed below are the versions of applications and services undergoing retirement:
Work Desktop for Windows 10.8.x and earlier
Work Destkop for Windows Sample Integration XML files 10.8.x and earlier
Work Desktop for Windows SDK 10.8.x and earlier
More information here.
Recent iManage Releases
For all iManage release announcements see here.
iManage Cloud Quarterly Service Updates & Maintenance
For all recent and upcoming Service Updates in the iManage Cloud see here.
Meet the Team: Roger Treharne - Senior Systems Consultant
We had the opportunity to sit down with Roger Treharne and delve into his experiences with OIA.
How long have you been with OIA?
I’ve been with OIA for 15 years and it’s been quite the journey. Over that time, I’ve seen the business evolve, the tech landscape shift, and our team grow stronger. It’s been rewarding to be part of that transformation.
What’s your favourite part about being with OIA?
I really enjoy rolling out new systems that make a genuine difference for our clients, especially when we can streamline their processes and boost efficiency. I also get a lot of satisfaction from helping people troubleshoot and solve problems. It’s all about making their day a little easier.
What’s something to do with iManage that you’re looking forward to?
I’m excited about the continued enhancements to iManage’s Cloud capabilities, particularly features like Ask iManage. Tools like that are changing how teams access and interact with their data, and I’m keen to see how they’ll evolve.
Are you following these sections on the Help Centre?
We recommend customer’s follow (i.e. subscribe to) these sections in the iManage Help Centre to ensure they stay up-to-date with important updates published by iManage:
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