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IM Highlights March 2024

OIA Wins iManage 2023 Partner Award - Technical Excellence

We're honored to announce that we've been awarded the iManage 2023 Partner Award - Technical Excellence. This recognition underscores our commitment to consistently delivering successful outcomes for our customers, supported by our proven track record. Through ongoing training and certification, we've continued to deepen our expertise, driving meaningful results and value for our clients. This award is a testament to our dedication to excellence and continuous improvement in our field.


Recent iManage Releases

For all iManage release announcements see here.


Upcoming iManage Releases


iManage Cloud Quarterly Service Updates & Maintenance

For all recent and upcoming Service Updates in the iManage Cloud see here.


iManage Drive, Live!

Both the iMCommunity Webinar Series and the Like a Pro training series are hosting upcoming live events on the topic of iManage Drive. These sessions are unique from one another, so we encourage you to attend both!


Extension of Limited Support IDOL

In 2021, iManage announced the End of Life (EOL) for iManage Work Indexer powered by IDOL and iManage Records Manager (IRM) Indexer for IDOL was planned for December 2023. iManage is extending limited support for these products to December 31, 2024.

This extension provides additional time to complete a move to iManage Cloud or to adopt the RAVN-powered version of Indexer for on-premises implementations, while freeing resources to deliver the most impact for end users by migrating from DeskSite and FileSite to Work 10.

However, for on-premises customers who do not plan to move to iManage Cloud by the end of 2024, it is recommended to transition from IDOL to the RAVN Indexer as soon as possible to reduce risk and leverage the benefits of RAVN Indexer, including improved search accuracy by eliminating the need for stop words and optimization for iManage Security Policy Manager need-to-know security.

More information can be found here.


Recent End of Life (EOL)

Your OIA account manager will be in touch to discuss your legacy iManage solutions and a path forward with iManage Modernisation steps.

Action may be required for the above End of Life notices. Please follow the Support Announcements page for further steps required.

OIA will continue to provide level 1 support for FileSite & DeskSite to direct customers who are still on maintenance, where it is practical to do so and where the issue can be solved with training, administration, configuration or installation; and is not the result of a known defect or needs to be escalated to iManage for further assistance. Any third-party applications that rely on FileSite or DeskSite are assumed to be unsupported by the vendor and OIA will provide best efforts assistance with supporting these.


Are you following these sections on the Help Centre?

We recommend customer’s follow (i.e. subscribe to) these sections in the iManage Help Centre to ensure they stay up-to-date with important updates published by iManage:

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