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TSG Newsletter June 2021

This current edition of our Technical Services Group newsletter has a focus on security. In recent months we have seen an explosion in security threats with businesses being increasingly exposed to loss of data and ransomware like never before. Mitigating risk versus the cost of implementing security can be difficult to balance and OIA are here to help you determine what is most appropriate for your business.

Also in this edition, we introduce our clients to Microsoft Teams. You may be aware of Teams as a messaging and collaboration tool, but did you know you can replace your corporate phone solution with Teams as well?

Finally, we would like to notify our clients that due to a global chip shortage, supply of devices such as PC’s and Laptops has longer than usual lead times. If you are planning to take advantage of EOFY tax benefits, you need to place your hardware orders immediately.

Please contact us if any of these topics resonate and you would like to explore further.


David Shine

Business Development Manager - OIA


Reduce your largest attack surface - your end users

Email Phishing is big business. Attacks have shown record growth in recent years, and a solid security awareness program is an integral part of any defence-in-depth strategy. Sophos Phish Threat educates and evaluates your end users through automated attack simulations, quality security awareness training, and actionable reporting metrics.

Sophos Phish Threat provides you with the flexibility and customisation that your organisation needs to facilitate a positive security awareness culture. For a brief overview of Sophos Phish Threat please see this short video.


Microsoft Teams

Corporate Phone System

Replace traditional office phones by integrating business phone lines with Microsoft Teams. Teams calling is an innovative solution that allows you to connect with internal and external parties anywhere, anytime whilst maintaining the flexibility of a desk phone with traditional functions like hold, transfer, forwarding, and voicemail all while working in the Teams app. Speed up daily tasks by seeing who in your network is available and contact them on the most appropriate channel: voice, video-calling, or chat. Create custom greetings, play music for customers waiting on hold, and set up shared voicemail or redirect calls to the appropriate department to minimise the wait time for clients.

Teams Collaboration

Microsoft Teams is the hub for team collaboration of Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective. Meeting features such as scheduling assistance, note-taking, screen sharing, meeting recording and content sharing Microsoft Teams helps automate the full cycle of meetings and saves time for your business to focus on what matters. Audio Conferencing in Microsoft Teams allows the flexibility for on the go attendees to call in to meetings from their phones without needing the Teams application.

If you would like a demonstration on Microsoft Teams and its functionality, or to discuss how it could benefit your business please contact us.


Security Review

With the ever-changing security landscape, it is important to review the security of your environment on a regular basis, and with the ever-increasing amount attacks, it is important that your security defenses are relevant and align with security best practices. OIA strongly recommend implementing security features such as:

  • Implementing monitoring of Microsoft 365 and Azure AD using Azure Sentinel

  • Multifactor Authentication for all access to Microsoft 365, Cloud Applications and remote access to on-premise servers

  • Blocking automatic forwards of emails to external recipients (such as forwarding through Outlook rules)

  • Restricting staff from consenting to new applications in Microsoft 365/Azure AD

  • Restricting access to Microsoft 365, Cloud Applications, on-premise servers to the specific countries your end users reside in

To organise a review of your Microsoft 365 and on-premise environment please contact us.


Sophos Webinar - Understanding your cyber security risk profile

What You'll Learn from this on demand webinar from Sophos:

Cybersecurity typically falls on the shoulders of an organisation’s IT team. But intelligence experts will tell you it is not just an IT problem: it is a business problem.

At Sophos, their expert-led threat response team uses a proven framework that helps you holistically address cybersecurity across the organisation. Real-world examples show why it is important to bring key stakeholders to the cybersecurity conversation.

Listen in as they discuss the four pillars needed to improve your cyber risk profile:

  • Organisational DNA: Taking a hard look at company culture, risk tolerance, operations environment, and breach preparedness

  • Cyber Liability Insurance: Understanding your policies and how you and your breach response providers align to those policies

  • Legal Response: Gaining visibility of what’s needed to comply, from contracts to demarcation of data custodianship to security response

  • Capabilities: Shoring up security tools and controls, your incident response plan, and uncovering critical process gaps

Click on the image below to watch Sophos Webinars.


Reminder: Windows 7 Desktop + Server 2008 R2 are now End of Life

Microsoft are no longer releasing publicly available security updates for older products. The following products are affected:

  • Windows 7

  • Windows Server 2008

  • Windows Server 2008 R2

  • Windows SBS Server 2011

Microsoft will cease support for the following products later this year in October:

  • Microsoft Office 2010

  • Exchange 2010

  • Microsoft Office 2013 or earlier for connecting to Office 365 services

Please note that support for Windows XP, Windows Vista, Windows Server 2003, Exchange 2007, and Microsoft 2007 has already ended.

Please contact us to discuss the end of life of the above products further and how this may affect your business.

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